Privacy Policity – Claroflex

WEBSITE PRIVACY POLICY

Distribuidora de Sistemas de Cierre S.L. has the vocation of being an exemplary company and we value honesty and transparency, and we aspire to build solid and lasting relationships with our clients, based on trust and mutual interest. Following this philosophy, protecting your personal data is of vital importance to us and with this personal data protection policy we explain how we collect and process said data.

This Privacy Policy establishes the bases on which Distribuidora de Sistemas de Cierre S.L., (hereinafter, “we” or the “Data Controller”) with address at Calle José Calderón, s/n, aptdo. de correos, 30, parcela 350, 29590 Málaga, a company that currently operates in Spain, processes your personal data when you provide it to us during your experience through the websites www.claroflex.com and www.claroflex.es (in hereinafter, “the Web”).

Likewise, we remind you that whenever you use the Web you may provide us with, or we may need to access, some information that due to its characteristics, will allow us to identify you; such as your name and surnames, e-mail, billing or shipping addresses, phone number, type of device, debit or credit card number, etc. (hereinafter, “Personal Data”). Use of the Web includes browsing the Web, buying our products or using the Web’s services or features, this Privacy Policy, together with the Terms of Use of the Web, will be the documents that determine the procedures followed. Please read these documents carefully to make sure you consent to our terms.

This Privacy Policy and our Terms of Use may be modified. It is your responsibility to read them periodically, as those that are in force at the time of use of the Web will be applicable.

For distance selling, certain personal information must be provided, as this information is necessary to process and deliver your orders and to prepare your invoices. This personal information is strictly confidential. Failure to provide such personal information would impede us from fulfilling the purchase/sale of the order.

1. OUR COMMITMENT TO YOUR PRIVACY
1) We respect your privacy and your choices.
2) We make sure privacy and security are built into everything we do.
3) We never offer or sell your data.
4) We are committed to keeping your data safe and secure.
5) We are committed to being open and transparent about how we use your data.
6) We do not use your data in ways that we have not disclosed to you.
7) We respect your rights and always try to accommodate your requests to the extent possible, following our own legal and operational responsibilities.

For more information about our privacy procedures, we explain below what types of personal data we may collect or hold about you, how we may use it, with whom we may share it, how we protect it, and how you can exercise your rights regarding such data.

When you share your Personal Data with us or when we collect Personal Data about you, we use it in accordance with this Privacy Policy (hereinafter the “Policy”). Please read this information carefully. If you have any questions or concerns about your personal data, please contact us at protecciondedatos@claroflex.com.

2. WHO ARE WE?
Distribuidora de Sistemas de Cierre S.L., with address at Calle José Calderón, s/n, aptdo. de Correos, 30, Parcel 350, 29590 Málaga, Spain, is responsible for the Personal Data you share with us. When we say “Claroflex.”, “we” or “our”, we refer to Distribuidora de Sistemas de Cierre S.L.. Distribuidora de Sistemas de Cierre S.L. is the data controller for the purposes of applicable data protection laws.

3. PERSONAL DATA
Personal Data refers to any information or data that can identify you directly (for example, your name or surname) or indirectly (for example, your national identity document or D.N.I.). Personal Data includes information such as email addresses, home addresses, phone numbers, usernames, profile pictures, personal preferences and purchasing habits, user-generated content, financial information, and social assistance information, among others. It may also include unique numerical identifiers such as your computer’s IP address or mobile device’s MAC address, as well as information we obtain through cookies.

This Policy covers all Personal Data that is collected and used by Distribuidora de Sistemas de Cierre S.L..

4. PERSONAL DATA COLLECTION AND USES
Remember that before you start using any of our services or features, you should read this Policy, as well as the Terms of Use of the specific section that you see about that service or feature. In this section you can see if there are any particular usage conditions, or if a specific treatment of your Personal Data is required. Failure to provide certain information indicated as mandatory may mean that it is not possible to manage your registration as a user or the use of certain features or services available through www.claroflex.com and www.claroflex.es.

Hereby, the User (you) must guarantee that the Personal Data provided is true and accurate and must notify Claroflex of any Personal Data changes. Any loss or damage caused to the site or to the person responsible for the Website or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user.

WHAT DATA DO WE COLLECT FROM YOU?
Distribuidora de Sistemas de Cierre S.L. believes that you, the customer, are at the heart of what we do. We love hearing from you, learning about you, and creating and delivering products you enjoy. In addition to that, we know that many of you love talking to us. Because of this, there are many ways in which you can share your personal data with us, and we will collect it to improve your experience.

We may collect or receive your data through our websites, forms, applications, devices or brand pages on social networks, among others. In some cases, you provide us with your Personal Data directly (for example, when you create an account, when you contact us, when you buy on our websites or Apps), in other cases we collect it (for example, using cookies to understand how you use our websites & Apps) or, on other occasions, we receive your data from third parties.

Further details can be found in the lists below, under the following headings:
1) WHAT IS YOUR PERSONAL DATA USED FOR? This row explains what we may do with your Personal Data and the purposes for collecting it.
2) WHAT IS THE LEGAL BASIS FOR USING YOUR PERSONAL DATA? This row explains why we may use your Personal Data.
3) WHAT PERSONAL DATA CAN WE HAVE ABOUT YOU? This row explains what types of Personal Data we may process about you depending on the scenario.
4) IN WHAT SCENARIOS CAN YOUR PERSONAL DATA BE COLLECTED? This row explains possible activities or scenarios you that involve Personal Data collection. For example, if you sign up for a newsletter or browse a website/App.
5) WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA? This row explains which third parties outside of Distribuidora de Sistemas de Cierre S.L. access your personal data as well as other companies that provide services to Distribuidora de Sistemas de Cierre S.L. and what data transfers can be carried out.

The legal basis for the treatment of your Personal Data may be:
– Your consent;
– Our legitimate interest, which may be:
• Performance statistics: to help us better understand your needs and expectations and, therefore, improve our services, websites, Apps, devices, products and brands.
• The use of technical and functional cookies to improve the performance of our website & Apps: to keep our tools (websites, Apps and devices) safe and secure as well as ensuring that they work properly and continuously improve.
• Profiling.
• Offer customer services.
– Contract implementaion: perform the services you request from us;
– Compliance with legal obligations that entail the processing of Personal Data;

When we collect your Personal Data, we indicate the required fields through asterisks. Some of the data we request is necessary to:
• Fulfill our contract with you (for example, to deliver the products you have purchased on our websites/Apps);
• Provide a service you requested (for example, to provide you with newsletters or news bulletins);
• Comply with legal requirements (for example, billing).

DATA USED TO SEND COMMERCIAL AND PROMOTIONAL COMMUNICATIONS THAT INCLUDES:
– Sending marketing communications.
– Invitations to events.
– Sending product samples.
– Promotion of our products.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Consent

WHAT PERSONAL DATA MAY WE HAVE ABOUT YOU?
• Name and surname;
• Gender;
• Email address;
• Mailing address;
• Phone number;
• Photo;
• Date of birth or age range;
• ID, username and password;
• Personal description or preferences;
• Order details;
• Social media profile (when you use social media to log in or share this personal information);
• Other information that you share with us about yourself (for example, through your page, contacting us, or providing your own content such as photos or reviews, or questions through contact emails).

IN WHAT SCENARIOS CAN YOUR PERSONAL DATA BE COLLECTED?
• Account Creation and Management;
• Subscriptions to newsletters or news bulletins;
• Registration or subscription to promotions, offers, surveys…

WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?
Companies that provide services to Claroflex may have access to your data:
• Third parties to deliver a product or sample to you (for example courier services);
• Third parties who help us provide IT services, such as platform providers, hosting services, maintenance and support on our databases, as well as on our software and applications that may contain data about you;
• Advertising, marketing, digital media and social media agencies to help us deliver advertising, marketing and campaigns, to analyze their effectiveness and to manage your contact and questions;
• Third parties that help us provide digital and e-commerce services such as social listening, store locators, loyalty programs, identity management, ratings and reviews, CRM, web and search engine analytics, user-generated content tools…

DATA USED TO MANAGE THE CONTRACTUAL AGREEMENT WITH YOU THAT INCLUDES:
– Order management.
– Shipping (to the address you provide).
– Answering questions regarding orders and other interactions with you.
– Contacting you to finalize orders.
– Informing you of product availability.
– Processing and tracking orders.
– Payment management (of orders).
– Loyalty programs.
– Incident resolution for any orders.
– Measuring client satisfaction.
– Managing your participation in surveys, taking into account your comments and suggestions.
– Providing you with services (for example, APPFLEX).

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
To comply with contractual agreements: to maintain, fulfill, develop, control and execute the contractual relationship established between Distribuidora de Sistemas de Cierre S.L. and you.

IN WHAT SCENARIOS CAN YOUR PERSONAL DATA BE COLLECTED?
• Account Creation and Management;
• Information collected during the purchase process made on Distribuidora de Sistemas de Cierre S.L’s website, Apps or Social networks;
• Registration or subscription to promotions, offers, surveys…
• Through the use of other Apps or devices designed or managed by Distribuidora de Sistemas de Cierre S.L..
• Content generated and submitted by the user to any of our social platforms.

WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?
Companies that provide Claroflex with other services may have access to your data:
• Third parties to deliver a product/sample to you, eg postal/delivery services;
• Third parties who help us provide IT services, such as platform providers, hosting services, maintenance and support on our databases, as well as on our software and applications that may contain data about you;
• Payment service providers and credit reference agencies to verify your details (only when included as a contract entry condition);
• Third parties that help us provide digital and e-commerce services such as CRM, web and search engine analytics, user-generated content curation tools.

DATA USED FOR PROFILING TO:
– Improve our websites and/or applications.
– Enrich your profile if you make a purchase using your account information.
– Monitor and improve our applications and devices.
– Analyze your well-being characteristics and recommend the appropriate products (including tailor-made products) and routines to follow.
– Provide you with product and routine recommendations.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Legitimate interest: To ensure that our websites/applications remain secure, to help us better understand your needs and expectations and therefore improve our services, products and brands.

WHAT PERSONAL DATA MAY WE HAVE ABOUT YOU?
• Name and surname;
• Gender;
• Email address;
• Address; (for deliveries or billing);
• Phone number;
• Date of birth or age range;
• Photo;
• ID, username and password;
• Personal description or preferences;
• Order details;
• Social media profile (when you use social login or share this personal information);
• Transaction information, including products purchased;
• Shopping history;
• Payment information (credit card number / bank account details).

IN WHAT SCENARIOS CAN YOUR PERSONAL DATA BE COLLECTED?
• Account Creation and Management;
• Information collected during the purchase process made on the website/applications/social networks of Distribuidora de Sistemas de Cierre S.L.;
• Through the use of other Apps or devices designed or managed by Distribuidora de Sistemas de Cierre S.L..

WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?
Companies that provide services to Claroflex may have access to your data:
• Third parties who help us provide IT services, such as platform providers, hosting services, maintenance and support on our databases, as well as on our software and applications that may contain data about you;
• Advertising, marketing, digital media and social media agencies that help us with advertising, marketing and campaigns,to analyze their effectiveness and to manage your contact and questions;
• Third parties that help us provide digital and e-commerce services such as CRM, web and search engine analytics, user-generated content curation tools.

DATA USED TO MAINTAIN A “BLOCKLIST” FOR ANYONE THAT RESQUESTS NOT TO BE CONTACTED BY US.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Legal obligation: The RGPD enables us to keep your details on a suppression list, if you have asked us not to send you more commercial communications.

WHAT PERSONAL DATA MAY WE HAVE ABOUT YOU?
• Name and surname;
• Email address;
• Personal description or preferences;
• Social media profile (when you use social login or share this personal information).

IN WHAT SCENARIOS CAN YOUR PERSONAL DATA BE COLLECTED?
• Subscription to newsletters and commercial communications.

WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?
Companies that provide Claroflex with other services may have access to your data:
• Third parties who help us provide IT services, such as platform providers, hosting services, maintenance and support on our databases, as well as on our software and applications that may contain data about you;
• Advertising, marketing, digital media and social media agencies that help us with advertising, marketing and campaigns,to analyze their effectiveness and to manage your contact and questions;
• Third parties that help us provide digital and e-commerce services such as CRM, web and search engine analytics, user-generated content curation tools.

DATA USED BY TECHNICAL AND FUNCTIONAL COOKIES TO IMPROVE THE PERFORMANCE OF OUR WEBSITE & APPS TO:
– Display appropriate content.
– Create and save your login details.
– Customize the interface, such as the language.
– Personalize device parameters, including your screen resolution, etc.
– Improve of our websites and applications.
– Ensure that the website or application is safe and secure.
– Prevent visitors/users from being saved twice.
– Allow our content to be shared on social networks (share buttons to display the site).

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Legitimate Interest: To ensure that we provide you with websites/applications that work properly and continually improve cookies that (i) are essential for the operation of our websites/applications, (ii) are used to maintain our websites/applications secure.

WHAT PERSONAL DATA MAY WE HAVE ABOUT YOU?
• Data related to the use of our applications or websites;
• Data related to the web page you came from;
• Login details;
• Pages you have visited;
• Videos you have watched;
• Ads you have clicked on;
• Products you are looking for;
• Location;
• Time on website;
• Products you selected to create your orders.
Technical information:
• IP adress;
• Browser information;
• Device Information;
• A unique identifier given to each visitor and the expiration date of said identifier.

IN WHAT SCENARIOS CAN YOUR PERSONAL DATA BE COLLECTED?
• Information collected by cookies or similar technologies as part of your browsing on our website/Apps.
For information about specific Cookies on a particular website or application, please see our Cookies Policy.

WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?
Companies that provide Claroflex with other services may have access to your data:
• Third parties who help us provide IT services, such as platform providers, hosting services, maintenance and support on our databases, as well as on our software and applications that may contain data about you;
• Third parties that help us provide digital and e-commerce services such as CRM, web and search engine analytics, user-generated content curation tools.

DATA USED BY CUSTOMER SERVICES THAT INCLUDES:
– Answering questions regarding orders and other interactions with you.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Legitimate interest: To answer to your requests and questions regarding our products and services.

WHAT PERSONAL DATA MAY WE HAVE ABOUT YOU?
• Name and surname;
• Phone number;
• Email address;
• Other information you share with us about yourself in connection with your inquiries.

IN WHAT SCENARIOS CAN YOUR PERSONAL DATA BE COLLECTED?
• Information collected when you answer questions and surveys about our products;
• Information collected when you contact us.

WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?
Companies that provide Claroflex with other services may have access to your data:
• Third parties who help us provide IT services, such as platform providers, hosting services, maintenance and support on our databases, as well as on our software and applications that may contain data about you;
• Third parties that help us provide digital and e-commerce services such as CRM, web and search engine analytics, user-generated content curation tools.

DATA USED TO COLLECT STATISTICS THAT INCLUDES:
– Making reports and statistics.
– Feedback from our advertising campaigns.
– Detecting ways to improve our offers.
– Information on how you discovered our websites/applications.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Legitimate interest: To help us better understand the needs and expectations of our customers and therefore improve our services, products and brands.

WHAT PERSONAL DATA MAY WE HAVE ABOUT YOU?
• Name and surname;
• Gender;
• Email address;
• Address; (for deliveries or billing);
• Phone number;
• Photo;
• Date of birth or age range;
• ID, username and password;
• Location;
• Geolocation;
• Personal description or preferences;
• Order details;
• Social media profile (when you use social login or share this personal information);
• Other information that you share with us about yourself (for example, through your page, contacting us, or providing your own content such as photos or reviews, or questions through the chat function available on some websites / applications or participating in surveys);
• Transaction information, including products purchased;
• Shopping history;
• Data related to the use of applications or web page;
• Data related to the web page you came from;
• Login details;
• Pages you have visited;
• Videos you have watched;
• Ads you have clicked on;
• Products you are looking for;
• Location;
• Time on website;
• Products you selected to create your orders.
Technical information:
• IP adress;
• Browser information;
• Device Information;
• A unique identifier given to each visitor and the expiration date of said identifier;
• Payment information (credit card number or bank account details).

IN WHAT SCENARIOS CAN YOUR PERSONAL DATA BE COLLECTED?
• Information collected when you answer questions and surveys about our products;
• Through the use of other Apps or devices designed or managed by Distribuidora de Sistemas de Cierre S.L.;
• Content generated and submitted by the user to any of our social platforms;
• By participating in surveys, subscribing to offers…
• Information collected during the purchase process on any websites, Apps or Social networks owned by Distribuidora de Sistemas de Cierre S.L.;
• Newsletter and commercial communication subscriptions;
• Account Creation and Management;
• Information collected by cookies or similar technologies as part of your navigation on the website / Apps owned by Distribuidora de Sistemas de Cierre S.L..
For information about specific Cookies on a particular website or application, please see our Cookies Policy.

WHO CAN HAVE ACCESS TO YOUR PERSONAL DATA?
Companies that provide Claroflex with other services may have access to your data:
• Third parties who help us provide IT services, such as platform providers, hosting services, maintenance and support on our databases, as well as on our software and applications that may contain data about you;
• Third parties that help us provide digital and e-commerce services such as CRM, web and search engine analytics, user-generated content curation tools.

5. PROFILING
When we send or display personalized communications or content, we may use some techniques described as “profiling” (that includes any form of automated processing of personal data that uses certain data to evaluate certain personal aspects of a person, in particular to analyze or predict aspects related to their personal preferences, interests, economic situation, behavior, location, reliability or movements). This means that we may collect personal data about you to carry out this profiling, as specified above. We centralize this information and analyze it to assess and predict your personal preferences and/or interests.

Based on our analysis, we send or display communications and/or content tailored to your interests/needs.

You have the right to object to your personal data being processed by using profiling in certain circumstances. See the “Your Rights and Options” section below.

6. WHO CAN ACCESS YOUR PERSONAL DATA?
Distribuidora de Sistemas de Cierre S.L. does not share data with third parties.

We do not offer or sell your personal data.

7. INTERNATIONAL TRANSFERS
The Personal Data we collect from you may be transferred to, accessed from, and stored at a destination outside the European Economic Area (“EEA”). They may also be processed by staff members operating outside the EEA who work for us or one of our service providers.

Distribuidora de Sistemas de Cierre S.L. only send Personal Data outside the EEA in a secure and legal way. As some countries may not have laws governing the use and transfer of Personal Data, we take steps to ensure that third parties comply with the commitments set forth in this Policy. These steps may include reviewing the privacy and security standards of third parties and/or establishing other contracts (based on the standard data protection template with contractual clauses used by the EU Commission).

Companies that provide Claroflex with other services, located outside the EEA, such as Facebook Inc. or Google may access to your Personal Data. These service providers are covered by the “PrivacyShield” and therefore, are obliged to protect your Personal Data in accordance with a series of protection regulations and safeguards established by the European Union.

If you wish to obtain a copy of the appropriate safeguards for making international transfers, please contact us through the “Contact” section of this document.

8. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We only save your Personal Data for as long as we need it; to meet your needs or to comply with our legal obligations.

To determine the Personal Data retention period, we use the following criteria:
• Personal Data obtained when purchasing products and services: for the duration of our contractual relationship;
• Personal Data obtained when participating in a promotional offer: during the validity of the promotional offer;
• Personal Data obtained when contacting us for a query: Personal Data for the time necessary to attend to your query;
• Personal Data obtained when creating an account: until you ask us to delete it or after a period of inactivity (no interactions with the company for three (3) years);
• Personal Data obtained when giving your consent to receive commercial communications: until you cancel the subscription, request that we delete it or after a period of inactivity (no interactions with the company for three (3) years);
• Cookies that are installed on your computer: we keep them for the time necessary to fulfill their purposes (for example, during a session for shopping cart cookies or session identification cookies) and for a maximum of 365 days.

We may retain some Personal Data to comply with our legal or regulatory obligations, as well as to administer our rights (for example, to assert our claims in court) or for statistical or historical purposes.

When we no longer need to use your Personal Data, it will be removed from our systems and records or anonymized so that we can no longer identify it.

9. WILL MY PERSONAL DATA BE STORED SECURELY?
We are committed to protecting your Personal Data and taking all reasonable precautions to do so. We contractually require that trusted third parties that handle your Personal Data do the same.

We always do our best to protect your Personal Data and once we have received your personal information, we use strict procedures and security features to try to prevent unauthorized access. As the transmission of information over the Internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. Therefore, any transmission is at your own risk.

10. LINKS TO THIRD PARTY SITES AND SOCIAL LOGIN
Our websites and applications may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible for these policies. Please review these policies before submitting personal data to these websites.

We may also offer you the opportunity to use your social media login to register you with Distribuidora de Sistemas de Cierre S.L.. If you do so, please note that you share your social profile information with us. The personal data shared depends on the settings of your social media platform. Please visit the social media platform in question and review its privacy policy to understand how your personal data is shared and used in this context.

11. SOCIAL MEDIA AND USER GENERATED CONTENT
Some of our websites and applications allow users to submit their own content. Please remember that any content you submit to one of our social media platforms may be viewed by the public, so you should be careful when providing certain personal information (for example, financial information or address details). We are not responsible for any actions taken by others if you post personal data on one of our social media platforms and we recommend that you do not share such information.

12. YOUR RIGHTS AND CHOICES
Distribuidora de Sistemas de Cierre S.L. respects your right to privacy: it is important that you have control over your personal data. In this sense, you have the following rights:

YOUR RIGHTS WHAT DOES IT MEAN?
Right to Information You have the right to obtain clear, transparent and easy-to-understand information about how we use your personal data and about your rights. We provide you with such information in this Policy.

Right of access You have the right to access the personal data we hold about you (with certain limits).

We may charge a reasonable amount to cover administrative costs incurred in providing the information.

Manifestly unfounded, excessive or repetitive requests may not be attended to.

To exercise this right, contact us by any of the means indicated below.

Right of rectification You have the right to have your personal data rectified when it is inaccurate or no longer valid, or to have it completed when it is incomplete.

To exercise this right, contact us by any of the means indicated below. If you have an account, it may be easier for you to correct them yourself by modifying your profile.

Right to erasure/right to be forgotten In certain cases, you have the right to have your personal data erased or removed. It should be noted that this is not an absolute right, since we may have legal or legitimate reasons to keep them.

If you want us to delete your personal data, please contact us by any of the means indicated below.

Right to object to direct marketing, including profiling You can unsubscribe from our direct marketing communications at any time.

The easiest way to unsubscribe is by clicking the “Unsubscribe” link in any email or communication we send you. If not, please contact us by any of the means indicated below.

To object to profiling, please contact us by the means indicated below.

Right to withdraw consent at any time when data processing is based on consent You can withdraw your consent to the processing of your personal data when the processing is based on your consent. The withdrawal of consent will not affect the legality of the treatment based on the consent prior to its withdrawal. To inform you of the cases in which the treatment is based on consent, we refer you to the table included in the section “WHAT DATA DO WE COLLECT FROM YOU?”, in particular the column “WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?”.

If you wish to withdraw your consent, please contact us by any of the means indicated below.

Right to oppose the treatment based on the satisfaction of legitimate interests. You can object at any time to the processing of your data when the processing is based on the satisfaction of legitimate interests. To inform you of the cases in which the treatment is based on legitimate interests, we refer you to the table included in the section “WHAT DATA DO WE COLLECT FROM YOU?”, in particular the column “WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?”.

If you wish to exercise this right, please contact us by any of the means indicated below.

Right to file a claim with a control authority. You have the right to complain to the Spanish Data Protection Agency about the privacy and data protection practices of Distribuidora de Sistemas de Cierre S.L..

Do not hesitate to contact us by any of the means indicated below before filing a claim with the competent authority on data protection.

Right to data portability. You have the right to move, copy or transfer data from our database to a different one. It is only possible to exercise this right with respect to data that you have provided, when the treatment is based on the execution of a contract or on your consent and the treatment is carried out by automated means. To inform you of the cases in which the treatment is based on contract or consent, we refer you to the table included in the section “WHAT DATA DO WE COLLECT FROM YOU?”, in particular the column “WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA PERSONAL?”

For more information, contact us by any of the means indicated below.

Right to limit treatment You have the right to request the limitation of the treatment of your data. If you exercise this right, the processing of your data will be subject to limitations, so we may store them but we will not be able to continue using or processing them.

This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows:
• That the interested party contests the accuracy of the personal data, during the period that allows the person in charge to verify the accuracy of the same;
• That the treatment is unlawful and the interested party opposes the deletion of the personal data and requests instead the limitation of its use;
• That the person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims;
• That the interested party has opposed the processing under article 21, paragraph 1, while verifying whether the legitimate reasons of the person in charge prevail over those of the interested party.

If you wish to exercise this right, please contact us by any of the means indicated below.

Right to deactivate Cookies. You have the right to disable Cookies. Internet browser settings are usually set by default to accept Cookies, but they can be easily disabled by changing the browser settings.

Many cookies are used to improve the usability or functionality of the websites/applications; therefore, its deactivation may prevent you from using certain parts of our websites/applications as indicated in the Cookies Policy.

If you wish to limit or block all cookies set by our websites/applications (which may prevent you from using certain parts of the website) or by any other websites/applications, you can do so through your browser settings.

To process your request, we may ask you to prove your identity.

13. CONTACT
If you have any questions or concerns about the way in which we process and use your personal data or wish to exercise any of the rights described above, please contact Distribuidora de Sistemas de Cierre S.L. at the following address protecciondedatos@claroflex.com

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